Accessing our Services

If you want more information on the services LifeLinks provides or are ready to schedule an appointment, call our main number (217) 238-5700 and ask for our Access Center.

Our staff will help to determine if LifeLinks is the best plan to help you meet your needs and concerns. If so, they will discuss with you when you can come in to the office to begin services.

Our Access Center staff will ask you some questions in order to link you with the most appropriate clinician or program at LifeLinks including:

  • What services are you seeking?
  • Is someone referring you to LifeLinks?
  • Have you received counseling services before?
  • What type of insurance do you have?

Our Access Staff will help to determine if LifeLinks is the best plan to help you meed your needs and concerns. If so, she will discuss with you when you can come in to the office to begin services.

In order to best help you, sometimes our staff will suggest an alternative treatment provider or community resource for you.

So, don’t delay. Pick up the phone and call today. If the line is busy, staff may be on the line helping another consumer. Just leave a message and a phone number so our staff can return your call.


LifeLinks Mental Health
750 Broadway Avenue East
Mattoon, Illinois 61938
(217) 238-5700